| Address: 1/645, Main Road, Keechankuppam, Nagapattinam |
I am writing to express my concern regarding an issue with my OLA Electric scooter, which I purchased on 03-2024. The scooter has been functioning well until recently when it failed to start despite multiple attempts.
Details of the issue:
Model: OLA Electric S1 Pro
Purchase Date: March 2024
Problem Description:
The scooter does not start when the ignition button is pressed. I have checked the battery and other basic troubleshooting steps as per the user manual, but the issue persists. So I had called ola care and they informed me to send the vehicle to the respective service center. I handed over my scooter to Nagapattinam OLA service center on 25th November 2024. still no one is taking care of it.
Ticket #06270701
Registered Mobile Number: [protected].
This problem has caused significant inconvenience, and I am unable to use the scooter for my daily commute. I kindly request your immediate assistance in resolving this issue. I would appreciate it if a technician could be sent to inspect and repair the scooter at the earliest.
Please let me know the next steps and any additional information you may require from my end. I look forward to a prompt resolution to this matter.
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