OSRTC Bus Service — Refund the tickets money

Address:	JN5/238, Jyoti Nagar 5th lane,Brahmapur
Website:	Redbus

I booked two tickets through redbus, from brahmapur to bhubneswar. The bus was comes from malkangiri, 03.30 am was the brahmapur new bus stop timing.We are waiting from 3.20am but the bus not came to the bus stop.So I travel through a private bus named silksity. Kindly refund the tickets amount.