[Resolved] Bluedart Express Courier Ltd. — Non Delivery of Courier
My HDFC Debit Card was delivered to my office address and I, being on leave wasn't able to collect it. So, I asked the Blue Dart guy to hand it over to one of my colleagues (I was ready to authorize him), but he refused. Also, he was very rude talking me as if he was doing me some favor by delivering my Card. I called his manager, again, a very rude person and straight asked me to go to the office to collect it, else they'll return my Card back to HDFC's main office. I then called my Relationship Manager and he conferenced the Blue Dart guy, but still he refused to hand it over. (supposedly, they were not allowed to hand over the Debit Card to anyone).
I then gave him two options, to either deliver the same on Monday (when I'll be back in my office) or deliver it to my home (I still was in Pune only), but obviously, the obnoxious Blue Dart guys refused! Right now, I got a msg from Blue Dart, "Blue Dart tried to deliver Shpt # ********* fm HDFC. Select delivery TIMESLOT A[protected] MON-SAT; SMS D A or D B to 56767 with date post 24 hrs" and I've msgd them 6 times and every time I get this reply, "Invalid keyword, please send the correct keyword".
I am not sure what can be done, but if my Card goes back to the Chennai main office, I'll not be able to withdraw any cash from the ATM nor do any other transaction for God knows how many days.
Complaint marked as Resolved 2020-08-13 23:15:51
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