[Resolved]  Flipkart.com / Sony VAIO Laptop — Non-delivery of Sony VAIO Laptop at Bhilai

I had ordered a Sony VAIO Laptop on my wife’s name at Bhilai via Flipkart.com online on 18th September, 2012. The order ID is OD[protected]. After 10 days (on 28th September, 2012) after I enquired about the non-delivery at Bhilai, I got a regretful mail from Flipkart. They specifically told me that the amount of Rs. 30,500/- would be refunded in my account by 11th October,[protected] working days). Then after the amount was not deposited till 11th October, 2012, I enquired with them again regarding the status of the deposition. Then again, I got a regret mail, stating there was some “error” from “sivakumar”, a customer support personnel at Flipkart.
My grievances are as follows:
1) Why the company was not able to deliver the product, when it showed on their website that it was available within 6-7 working days ?
2) I’ve lost the savings account interest on Rs. 30,500/- for approximately one month, which I paid for the desired laptop.
Kindly settle the issue at the earliest !!! Thanks a lot.