[Resolved]  Tradus.com / Samsung 8gb Class 6 Microsd Memory Card — Payment done and product not received

Address:Mumbai Suburban, Maharashtra

I Have ordered Samsung 8GB Class 6 MicroSD Memory Card from tradus.com on Order Date :[protected] and made payement through credit card...
They msged and mailed saying that the product was shipped on[protected] by first flight courier and should reach me by max 5 days stating so n so is my order tracking number...
To my surprise when I tracked the order online on first flight website I saw that it was dispacted for baroda...I mailed then no one cared to reply this on the second day I saw that my product has been delivered to some XYZ person in baroda...Now I dont understand don't these people know the difference between Mumbai and Baroda these two places are in two different state...After that i called up first flight people to track the order and after making more than 10 calls I got a call back from one of the first flight executive that Tradus.com people said that my order was cancelled which I never did and on top of that they took my money also from first flight executive I got a contact number saying this number for someone from tradus.com 3 days i made more than 200 calls from Mumbai as well as my friends called them up from Delhi but no one answered the call...
I still have not received my product and my money is also lost...
This was my first and worst experience for online shopping in past 12 years...I would suggest everyone never to buy any thing from tradus.com they don't care for there customer...I after this episode I realised they don't have any contact number in which we can contact and chase them...Worst online shopping site...Very Disappointed...
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tradus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    376
    Pending
    0
    Resolved
    130
    Tradus India Phone
    +91 12 4677 7005
    Tradus India Address
    Pearl Building, Plot # 51, Sector - 32, Institutional Area, Gurgaon, Haryana, India - 122002
    View all Tradus India contact information