[Resolved]  Otipy — Not refunding wallet balance amount

Address: Otipy Internet Private limited Unit no.1404-07, 14th floor, Tower B, UNITECH CYBER PARK, Durga Colony, Sector-39, Gurugram Haryana 122003
Website: crofarm.com/otipy

The otipy has ceased its services from my location on 17th May 2025 and informed me via email that refund process is underway and will be completed within 60 to 90 days from 17th May 25.
There customer service numbers are unresponsive since then only a whatsapp no is active and email is responding.
After the lapse of the given period of 90 days ie on 17th August 25, they are unable to issue the refund of balance amount in my wallet in otipy app.
The amount is 1920 Rs.
So I request you to please help me in getting my refund amount.
With regards,

Jayant Shrivastava
Mob. [protected].
Email- [protected]@gmail.com⁷
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Jan 28, 2026
Complaint marked as Resolved 
I am unable to understand that whether i am a complainant or respondent.
Aug 26, 2025
Updated by Jayant Shri
I have sent many emails to them regarding the refund of my wallet amount to my original mode of payment account.
Sep 04, 2025
Updated by Jayant Shri
Please update me about the progress of the complainant.
Sep 08, 2025
Updated by Jayant Shri
Please update. Not resolved yet.
 
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    Otipy Internet Private limited Unit no.1404-07, 14th floor, Tower B, UNITECH CYBER PARK, Durga Colony, Sector-39, Gurugram Haryana 122003
    India
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