Otis Elevator Company Complaints & Reviews

We have purchased a otis elevator from this company we have been facing a lot of problem with this company in regard with there rates / installation / and now services.
The company has very high annual maintenance charger and forces is customer to come under amc or else dennie you any services i would like to quart a few lines from there mail written to me

Also am kindly requesting you to renew the contract immediately...

To,
The Office of the Regional Provident Fund Commissioner,
Sub-office Charkop
Kandivali (West)
Mumbai- 400067


Sub:- Status of Application ( Closure of PF Acct. PF No. MH/4154/4524


Dear Sir,

With regard to the above subject, I have applied for closure of PF account through my last organization OTIS Elevator Company (Inida) Limited. and the amount may...

With due respect &greetings from Hotel Rose International,Nilambur God own country , Kerala.

I would like to inform you that our Otis service lift is not working. Every two days we rang to your maintenance persons. when they came and do some work its OK and the next two days it works after it go for another strike.From the first day this lift is not working properly and we are giving regular complaint's for the same....

After having picked the most expensive of the AMC contracts available at OTIS, we, as a customer, were under the impression that all that needed to be done to have smooth operations was done.
There are 7 elevators of OTIS make installed at our site-which is a corporate House of one of the major Leading Financial groups in India
the current state is so pathetic that we feel humiliated in front of our clients every time they need...

I have hotel laavish, i order a new automatic elevetor feb'2011 with full payment, they (Mr. L. N. Pandey) say that your order will be fulfill 28 may2011, but after 28 may not any one parts reached in my hotel. When we call otis, head office, kolkata, they (Mr. Vikram mukopadhay) say that some problem it will be reached 28 june 2011, but after 28 june, nothing reached, we are start new hotel but every month we extends our new hotel opening,...

Two elevators installed by OTIS at SAI LEELA PALACE. When after installation the OTIS representatives removed the PROTECTIVE FILM from doors and panels rust and scratches were found and a small hole at one point.
Various complanits by way of telephones and in writing are sent but no action has been take.
On telephone Otis has been telling us give us 8 days/give us 10 days. Almost 4 months have passed without the needfull....

New otis lifts 2 in number supplied to sai leela palace by otis bangalore.
On removing the film from doors and other panels, scratches at certain points and rust marks are noticed but no action iseing taken by the company inspite of complaints....

Required forms etc have been deposited after my retirement by my employer to pf authorities at their Vashi office during Nov '10. I have receipt for the same. Till date the final settlement has not been done in spite of my repeated follow up. Always a standard reply saying that computerisation is going on which will take further 15-20 days.Request for immediate settlement.
S.S.Das
PF No- MH/43482/747...

Our elevators are being serviced by Otis for many years and they have a comprehensive contract for this. However, inspite of repeated phone calls and written complaints, the lifts in our building are not maintained properly. They are not working properly for days on end - and calling the OTIS helpline does not help at all !

DR Malpani
Managing Committee member
Jamuna Sagar CoOp Hsg Society
Jamuna Sagarbr...

Dear Sir
We are living in a building in Riyadh KSA composed of 4 stories and 15 appartments.
Since 3 monthes we are suffering from the maintenance of otis in Riyadh.The elevtor stopped working 3 monthes ago and our building office complained to otis office who sent a team . The team decided that the engine needs repair. after about ten days they fixed the engine and the elevator worked for about 3 days then stopped again. The...

Hi,

If anyone is planning to install OTIS lift then please refer the case of OTIS lift installed in JAIPURIA SUNRISE GREENS, INDIRAPURAM, GHAZIABAD.
OTIS lift is installed there but that is use less every second day lift got stuck, it makes noise during the run.
Moreover one day it jumps the 6th floor and directly comes to the 5th floor without any stop at 6th floor, ie lift can directly comes to ground floor...

Dear sir,

We have been provided with an otis lift (6 persons) at 17 storied building by our builder / society. There is an annual maintenance contract with the company. Since the start of lift there are always some problems in lift. Sometimes lift stops in between, sometimes it makes noise. Otis technical staff is not technically sound, they do the repairing of lift but again after sometime it fails.

Complaint:...

Dear sir,
I have applied my pan card on 27th july 2007.My application number is[protected].But I not yet received my pan card.I also send one fax to mumbai.I havent get any response still.
Kindly I request you to issue the pan card as soon as possible.
Thanks & Regards,
Vanchinathan...

Dear Sir
We have been provided with an OTIS lift (6 persons) at 6 storied building by our builder/ society. There is an annual maintenance contract with the company. For the last 6 months one complain not yet been recified.

Complaint: Entry door at the ground floor makes noise during sliding.
Address: Adarsh Classic, 10th Phase, Sonari, Jamshedpur. Jharkhand
Incharge of OTIS : Mr. Francis (M No-[protected])br...

I haven't received my credit card statement or the past 1 month. I am actually waiting for the statement as i need to make the payment. Will be good if someone takes care of this issue. As i want to make the payment no one is responsible or semding a statement.

Plz someone do me favor by sending the statement either to the address or or immediate payment, send me a mail stating all the transactions....