| Address: | Chitrapuri Housing Society |
Dear sir/Madam
I would like to inform you that Ottis Company has installed lift in MIG 10th block of Chitrapuri housing Society, Hyderabad. recently and handed it over to the members of the Chitrapuri Society. Lift/Elevator was installed about a month back and lift is still under warranty . The lift stopped working from 19/04/2021. WE have contacted your Company service Incharge Mr. Josef or Joseph who is maintenance engineer and has promised to rectify the problem.
It’s been a long time they have not done any repair causing a lot of inconvenience to the people who are staying in the 10th MIG BLOCK, We have sent constant requests and reminders by society that are unheard and falling to the deaf ears of your service and maintenance engineer. Senior citizens had to vacate the flat due to this negligence of the Otis Company.
What comes more as a surprise is that you still have to install so many other lifts, I may have to tell the society about your service and we may have to look for another reliable company which has better service than yours.
Right now I may not recommend any body OTIS Lifts for the way you are doing the service
I would that complaint be escalated to the authorities and resolve the issue immediately Was this information helpful? | 
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