| Address: | Hotel Ganga Ratan, Fatehabad Road, Agra |
Dear Team,
Greetings of the day!
We have an elevator installed at our Hotel in Agra from past 26 years. However, we had requested your organisation to repair the same. Apparently, we were being requested for an amount under repair work. After receiving the amount, as per company officials Mr. Dharmendar Tiwari, Mr. Negi and Mr. Gaurav Salesh that our lift could not be repaired. Surprisingly, after collection of payment our lift was not repaired nor the amount is refunded till yet. We are regularly following up with the above company officials but none of them is able to assist us. Its been past two months and our amount is not being refunded.
Organisation Name- Hotel Ganga Ratan, Agra
Cheque No. 327816 Dated- 20th November 2021- Amount- 40, 000 INR
Cheque No. 327820 Dated- 24th November 2021- Amount- 27, 689
Such activities are completely not acceptable. Additionally, such experiences are awful and unlawful. We are being manipulated and given false promises again and again.
Looking forward to hear from you.
Best Regards,
Karan Gupta
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