Otis Elevator Company — malfunctioning of lifts endangering lives of society people

Address:

Mittal Sun Sapphire, besides mahindra silver jubilee, shinde vasti, hadapsar, 411013, Pune, Maharashtra, 411013

So we stay in mittal sun sapphire project in hadapsar near magarpatta. The otis lifts which the builder has installed in 6 wings are really in bad condition and there are numerous cases of malfunctioning, lift breakage which really put our lives in danger. We are really scared to push the button for calling lift to the floor. Today 1st august around 930 pm there was a free fall from 9th floor and fortunately the child pressed 3rd floor where the lift stopped, else he would have died or would have got serious injuries. He is taken to hospital and doctor is treating him.
We have lodged complaint to builder and also to otis company but the issue is never settled.in 2019 year where all the compliance and trating of lifts is done usually lifts work for years and years but these frightening issues take place and are literally ignored by builder and otis elevator company. We really feel helpless so submitting written complaint here. We all are about 1000 people residing in this society-sun sapphire, hadapsar pune. We are in really need of your help and we are ready to help in all way possible.
Please reach out to us or me on [protected].
We are living in a very scared and dangerous situation and pleading for help.
Please help us in this.
Thanks.
Maharshi yadav