| Address: | NIRMALA PLAZA-B, FOREST PARK, BHUANESWAR-751009 |
Company’s local representative Sh Subhendu Bose convinced us to upgrade existing lifts of Apartment for better performance, made an offer and took 50% advance amounting to approx.. Rs.3.0 lkahs in Dec’2020 with an assurance to complete the job by the financial year end i.e. March’21. Now even after another financial year has ended, he remains as elusive as ever. Despite repeated follow-up he is not undertaking the job except for giving false promises. Meanwhile, the existing lifts are in bad shape causing serious safety concerns for the residents.
No one in OTIS is monitoring the job nor giving any timeline to complete it without further loss of time. It’s unimaginable that a company like OTIS & its staff could be so brazen and carry utter disdain for customer service and their own image.
We are contemplating appropriate action against the irresponsible company & its staff if the service is not provided immediately.
M.R.Mohanty
Secretary, Owners Welfare Association Was this information helpful? | 
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