Otis Elevator Company — renewal of annual maintenance contract | |||
Martins' nest co-operative housing society limited 9, central avenue, santacruz (West), mumbai – 400054. (Reg. No. Bom / w-hw / hsg / (Tc) / 635 of 1985 dt. 23/7/1985) November 12, 2018 To, Otis elevator company (India) limited Western region – (Mumbai operations), 9th floor, magnus towers, Mindspace, link road, Malad (W), Mumbai – 400 064. Ref: otis machine no. E – 6293, building id no. 25908 at martins nest chs ltd., 9, Central avenue, santacruz (W), mumbai – 400 054. Sub: renewal of annual maintenance contract for lift for above-mentioned address. Dear sir, This has reference to the annual maintenance contract for subject elevator effective from 1st october 2018 at our premises and discussion along with your area officer & area manager. We were called area officer as well as area manager also, because of we want to clear some points with your officers & negotiations regarding reducing in annual maintenance contract rate. Please note that your area officer or area manager not yet come to our building for discussion. We are ready to renew annual maintenance contract for the lift with your esteemed organization. You are kindly requested to send your officers at the earliest to renew annual maintenance contract of the lift. We sincerely hope to receive a favorable response from you at the earliest. Thanking you, For martins nest chs ltd Urmila desai (Chairperson) Was this information helpful? | |||
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Otis Elevator Company customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Lift Stuck in 3 rd floor, not moving to other floor.
Reply
Sir, we are a society named SAMARPAN C & D WING CO-OP HSG. SOCTY LTD., situated at Off-Western Express Highway, Borivali (E) Mumbai 400 066 having AMC with your organization from last 8 to 9 years. Current AMC we are paying around Rs. 767000/- inclusive of taxes for four lifts. In a last week your officer visisted our society office and madea discussions with Society Treasurer regarding reduction in the rate of AMC for 3 years combined. In reply, we sent our poposal to them but till date no reply made from officers concerned. Please note that as per your offer for three years, you have made an increase of 10% every years, which will come to 30% and on it given discount of 17, 85%, which was increased to 26% after a discussions with your officer, which is not fair. As your company normally increase 3 to 5% on the current AMC rate at the time of renewal of AMC, which was not offered to us. So please go through all the mails both from our side and your side and also Your Revised Offer for Three Years combined AMC and please send us the revised offer immediately so that we can carry on AMC with you without any delay. Your immediate and favourable response is appreciated, thanks,
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Magnus Towers,9th Floor, Mindspace, Link Road, Malad (West), Mumbai, Maharashtra, India - 400064