Submit a Complaint
Electronics & Appliances
Otis Elevator Company

Otis Elevator Company — Very poor/Delay service

Address:Ajay Enterprises Pvt ltd Kenwood Tower Charmwood Village Surajkund Road Faridabad Haryana-121009

Dear Sir/Madan
We have 21 no's OTIS lifts.But since last 4years very poor and delay Service provide by OTIS. Our ARD is unserviceable since last two months but no response. Lift no-52MY1019 is unserviceable since 05/07/2022. Very poor and waste service by Otis .It has been hamper the good will of Company brand .OTIS is Frist elevator company but I don't understand why are the staff not look after it..Nobody positive response.
You are requested to service able the lift on urgent basis.
Regards thanks

Sudhansu Rath
Safety Officer
Ajay Enterprises Pvt ltd
Kenwood Tower
Charmwood Village Surajkund Road Faridabad Haryana-121009
Was this information helpful?
No (0)
Yes (0)
Otis Elevator Company customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related Otis Elevator Company reviews

[Resolved]Otis Elevator Company - Problem with floor buttons and lift direction[Resolved]Otis - They have not brought the material and not completed the elevator instalation from 2 months1[Resolved]Otis, Hyderabad (India) - Not following testing / safety measures post installation of OTIS elevator[Resolved]Otis Elevator (India) Ltd. - PF Refund[Resolved]Otis - Forced amc1
View all 115 Otis Elevator Company Reviews

Comments

Dear Sir/madam
There is very poor service in our Faridabad side. Site Sr.Staff treat just like govt.staff. Lift is unseviceable since 05/07/22 due to drive defective. But no care in Otis staff. Very pathetic service/ behaviour.
You are requested to servicable the lift on priority basis.
Regards
Sudhansu Rath
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Otis Elevator Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    115
    Pending
    0
    Resolved
    18
    View all 115 Otis Elevator Company reviews & complaints
    Otis Elevator Company Phone
    +91 22 6679 5189,+91 22 6679 5151
    Otis Elevator Company Address
    Magnus Towers,9th Floor, Mindspace, Link Road, Malad (West), Mumbai, Maharashtra, India - 400064
    View all Otis Elevator Company contact information