[Resolved] OverCart — As discussed with aman today kindly pick up my phone asap and dispatch the same | |||
Hello Overcart, I got my phone(Xiomi MI4 WHITE 16GB) on 17/09/2016. My Order Number is BST[protected]. Although I have very Bad experience with that phone as there is existing MI account of previous User and you guys send me that Phone without testing and re-checking. Today I waste my 4 hour and the executive of your company continuously making me fool by giving wrong service centre address. Whatever I just want that kindly pick up my phone and dispatch other same phone(Xiomi MI4 WHITE 16GB) from Bangalore just after pick up. Reason is that I don’t have any phone right now and I can Mange only for one day. I want my new phone maximum on Friday and Kindly check and remove MI account by switch ON the data first. I don’t want to paste that review on glassdoor. Kindly do the needful. Was this information helpful? | |||
Oct 28, 2016 Complaint marked as Resolved OverCart customer support has been notified about the posted complaint. Verified Support Sep 20, 2016 OverCart Customer Care's response Hey Rahul, as per our discussion, we are on top of your query and we will resolve it at the earliest.
Verified Support Sep 26, 2016 OverCart Customer Care's response Hey Rahul, as per our discussion, we see that your issue has now been resolved to your satisfaction now.
| |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
81%
Complaints
70
Pending
0
Resolved
57
View all 70 OverCart reviews & complaints
View all OverCart contact information
As I complaint on Indian consumer complaints Forum on 19th sep 2016 for my Xiomi MI4 WHITE 16GB with order number BST[protected]. Overcart resolved all my issues by providing me a new phone with order number BST[protected] just after dispatching the wrong one.
Thank you so much, You guys are doing really good(Specially Aman).
Keep it up so that we can refer overcart to others also.