[Resolved] OverCart — "very bad customer service"

jhapankaj

from Delhi, Delhi

Address:	New Delhi, Delhi, 110020
Website:	overcart.com

I have purchase a mobile on 26/10/2016, and I have received a defect products (touchscreen & sound is not working). I have raised a complaint to customer care they told visit the service center for fix the issue because No return policy. I visit your F-35/3 Okhla phase 2 office but not receive any positive response this is inform you to very bad customer service. I am very disappointed. Please help exchange the mobile.
Pankaj
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Dec 15, 2016

Complaint marked as Resolved

OverCart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

OverCart Customer Care's response Apologies for all the inconvenience Pankaj. Let me arrange a call back for you first thing Monday morning.

Verified Support

Nov 14, 2016

OverCart Customer Care's response Hey Pankaj, as per our discussion, we are on top of your query and we will resolve it at the earliest. We once again apologize for the inconvenience caused to you.