[Resolved]  Oxigen Recharge — balance deducted but didn't get recharge on my mobile number

Address:Dehradun, Uttarakhand, 248001
Website:i3.oximall.com/sbiwl/MobileRecharge.aspx

Yesterday I Recharge IN MY AIRTEL NUMBER [protected] WITH RS 199 FROM SBI OXIMALL WEBSITE FIRST TIME Through ONLINE SBI MY Personal account. MY Balance IS DEDUCTED FROM MY ACCOUNT BUT RECHARGE IS NOT DONE. I DIDNT GET ANY SMS RECHARGE ON MY NUMBER. I CONTACT TO STATE BANK OF INDIA THAT I DID RECHARGE from THIRD PARTY Website NAME CALLED SBI OXIGEN. MY BALANCE IS DEDUCTED FROM MY ACCOUNT AND RECHARGE IS NOT RECEIVED UNTIL NOW. SO THEY Tell me TO CONTACT IN SBI OXIGEN COMPANY. IF THEY DIDNT got any info then contact us . SO PLEASE I REQUEST YOU to look into MY MATTER. I HAVE MAILED MY SCREENSHOT OF TRANSACTION ID to oxigen services also . but didnt got any response

TRANSACTION DONE ON 21ST FEB
OPERATOR : AIRTEL
MOBILE NUM : [protected]
REFERENCE NUM : OXISBI26617960IGACYSUTZ3
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Mar 31, 2018
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
Oxigen Services India Customer Care's response
Hi Himanshu,

We're sorry that your mobile recharge for Airtel was not successful. Please write us at sbi.[protected]@myoxigen.com with the transaction details.

Our team will get it fixed for you. Regaining your trust is a must for us.

Thanks,
Oxigen Care
Mar 02, 2018
salinimt's response
Will my money credite back to my account?
Complaint comments 

Comments

I have made recharge for Rs198 on my mobile no.[protected] (BSNL Kerala )on 02.03.2018 and the amount was debited in my sbi account, but the amount is not recharged in my BSNL number.

Transaction Status- Invalid Denomination OxiTransID -[protected]

Ref No: OXISBI26639164IGADAHEVY9

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