[Resolved]  Oxigen Recharge — Online transaction (Oxigen wallet)

Address:

560016

Subject : police complaint acknowledgement no. 969/16 dt. 05.11.2016 against unknown person online credit card transaction (On my icici bank standard chartered bank credit card)
Dear sir,
Its further to police complaint acknowledgement no. 969/16 dt. 05.11.2016 i had received a call from [protected] on 4.35pm (Dated 02.11.2016) in my mobile no. [protected], where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the cvv & otp when i checked the sms completely till the transaction done. After she told me within 2 days the reward points will credit in your card. After 2 days later (4.11.2016) i checked & the amount of rs.19500 debited in my card. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but the mobile no. Comes switched off.

Please request you to help me on this matter to get back the amount.

I got the details from you (1 transaction detail only)

Two transaction done, Please give the details seperately

ICICI bank ([protected])
Oxigen wallet – rs.4000, reference number : 659292 dated 02.11.2016

Standard chartered bank ([protected])
Oxigen wallet – rs.4000, reference no. [protected] dated 02.11.2016

I tracked the above mentioned account details.

Please help me to get back the amount.

Regards
S.Sadeeshkumar