[Resolved] OYO — about the booking price of hotel room
I
I neel
from Noida, Uttar Pradesh
Address:
Near sgpgi, Lucknow, Uttar Pradesh
Website:
Oyo
I booked a hotel trough oyo. The price for the hotel room what they told me is 826 but when i reached there the receptionist told me that we don't have any room. If you will pay 1250 then only we can provide a room to you. I showed him the confirmation msg but then also he told me that you have to charge 1250 otherwise you can go... I was travelling with a patient so was not having any choice.. I paid them that amount and told them that cancel the online booking when i am not getting your room at the price what oyo has been asked... When one of the oyo official tried to talk to that guy who was there on the reception counter he clearly said that we can't give room at that price and then he started yelling on me and asked me to go somewhere else.. A patient was there with me so i said that m not going to call oyo again... The name of the hotel is hotel mda lucknow...
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Jul 12, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2019
OYO Rooms Customer Care's response Dear Guest, We really apologize for the trouble caused to you. Please share your booking ID or contact details so that we can get in touch with you.
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