OYO — Amount not refunded

Address:	Hotel R S Grand, miyapur
Website:	Oyo

I have booked my stay at Oyo in hyderbad Miyapur, with family in Feb 2020. The rooms were not upto the mark. The curtains were see-through and the bathroom had no provisions. The shower was in a bad state. I could not stay any longer so vacated at my own cost. The 2nd day amount was to.be refunded but till date I have not received any. Also my advance amount was with them which also was not refunded. Worst experience and waste of time. I have pics of the room as well as the bathroom which I sent to the management, however I never got any response. Please help.