I have booked oyo hotel for two nights from 21st Jun 19 to 23rd jun 19. After check in I modified my booking for early check out on 22nd jun 19 . I already paid 1654 rupees for two nights. But after modifications one amount not refunded to me by oyo, however no policy for modifications charges in oyo. I so many times called costumer care but they told me that they will not refund due oyo policy. Pls solve this.
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Aug 5, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2019
OYO Rooms Customer Care's response Dear Guest,
We apologize for the upsetting experience. We are getting this checked.
Regards
Team OYO
Jun 29, 2019
Updated by Bk221028 I want refunds
Verified Support
Jul 05, 2019
OYO Rooms Customer Care's response Dear Guest,
Our team attended the concern diligently and the needful has been communicated to you over mail. We assure you such instances will not take place again. Let us know for any other assistance.
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