[Resolved] OYO — Booking and refund issue

[Resolved] OYO — Booking and refund issue

S Sidharth R Nov 28, 2022 Nov 28, 2022 This thread was updated on Nov 28, 2022

This is regarding a complaint on the booking and refund issue. I have booked 3 rooms for the following days Dec 30 2022 -Jan 3 2023 through OYO. So to confirm by booking I called the property and they informed me that the hotel is closed down. So I cancelled the booking and got a message that the refund is initiated. Kindly refund me the money as soon as possible as I need to make other arrangements. Booking Id:NKGV0700 Name:Sidharth R Was this information helpful? No (0) Yes (0)
Nov 28, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint.
2 Comments	Share
Submit Close

Related OYO Rooms reviews

View all 6582 OYO Rooms Reviews

Comments

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Nov 28, 2022

Verified Support

Dear Sidharth,

We understand how inconvenient it is and we would never want our guests to go through such an experience. Rest assured, our concerned team will get this checked and connect with you at the earliest.

Regards,
Team OYO

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Nov 28, 2022

Verified Support

Dear Sidharth,

As checked, our concerned team has worked on your issue and provided the needful resolution. We assure you for a hassle-free stay experience in the future. Let us know if you need any further assistance.

Regards,
Team OYO