[Resolved]  OYO — booking id ztoy7908

Address:Bangalore, Karnataka

Booked for hsr comforts, yeshwanthpur, bengaluru, and paid online prior check in and finally we were denied check in to the same. Worst first experience. Had the trust and had a bit of fear and the fear took over...
The hotel guys denied check-in stating they have issues with oyo. We have all recordings of the same. Also we wasted our time in travelling to the same. Oyo should remove such hotels from the booking and not misguide the general public. Some will be travelling for fun, some for business, some for family, etc... Even during such time small amount is also important. We had use our own money again getting some better hotels and we had to face such issues...
Even now we have not received the amount.
Booked on 23/09 to 27/09. Stay was for just two nights. We checked in early and we paid for which we have an additional invoice. But in the evening those... Denied the check-in. If you both parties have problems why the hell you guys should behave inhospitable being in the hospitality industry...
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Nov 11, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2019
OYO Rooms Customer Care's response
Hi, We have processed your request for a refund from our side. It might take 7-14 working days to reflect in your account. In case of any queries please feel free to get back to us. ~Aish
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