OYO — Charged money two time but did not provide service.

Address:Jeet stays oyo hotel

I have booked room At Jeet stays hotel on 5 Sept Monday and paid 677 online and reached the hotel but the hotel owner did not provide me room and said we did not receive the payment. I was very tired so i book the hotel again and paid 677 more. But he again said that he is not receiving payment. At last he the property owner charged 1400 and provided the room. I paid 677INR two times using gpay for the service and did not get room. I want my money back as soon as possible. AtI can share all the payment details.
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Yasir,

We understand how inconvenient it is and we would never want our guests to go through such an experience. Kindly share your booking details so that we can assist you accordingly.

Regards,
Team OYO

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6584
    Pending
    1003
    Resolved
    4543
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information