OYO — Cheated by company representatives

I have been cheated twice by company representatives, as I confirmed from them before booking that No extra charge will be asked to me while check-in the hotel, but I was charged extra twice and even after complaining on several platforms, they don't even respond.
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OYO Rooms customer support has been notified about the posted complaint.
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Hi, thank you for bringing this to our notice. This is totally not the experience we represent and hope from our hotel partners. Please share your stay details if you have faced any such issues with us so we can help and sort it for you.~Team Oyo

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