[Resolved] OYO — Cheating online with customer

naveen mothukupalli

from Delhi, Delhi

Address:	110051
Website:	oyo site

Hi i am naveen mothukupalli[protected] VC YG9213 from Hyderabad i just booked online booking with Hotel Richa Palace yesterday after getting confirmation from oyo site that i will get all facilities including (breakfast, wi-fi, room without AC ) but after reaching at hotel the owner refused to give the services which is fell as cheated as oyo is promoting some thing like this to the customer on false basis .

Was this information helpful?

No (0)

Yes (0)

Dec 24, 2016

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

OYO Rooms Customer Care's response Dear Naveen,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.

Thanks
Team OYO