OYO — Check-in denial at Oyo room.

Address:

Old,boat Jetty road, opposite municipal guest house, kottayam

This thread was updated on April 5 2023
On 5th April 2023 I got the bedrooms booked in Super OYO 24453 Day Springs the support person confirmed the booking after I made the online payment and gave the booking id as QLO38941 but when I reached the hotel they denied check- in stating they don't accept online payment booking as they are not getting payment from Oyo people and rooms are booked at low cost so he didn't allowed us to check in even after requesting, I immediately called the oyo call centre but they would ask all details and kept disconnecting the call I did ask to connect me to manager but they would talk and disconnect the call lastly one person from customer support said he is transferring me to service team who will help but I waited for more than 20 minutes on line and then call got disconnected.
Terrible experience from the Hotel Management.
I am requesting for my refund of 1360.