[Resolved] OYO — Checkin Denied Then Also Not Refunding Money

[Resolved] OYO — Checkin Denied Then Also Not Refunding Money

M Mishrasunny101 from Mumbai, Maharashtra Jan 2, 2022 Jan 7, 2022 This thread was updated on Jan 7, 2022

I have shared all the details company needed. I was brother and sister which being denied the entry into the hotel. we were gone to darshan of the temple and booked OYO. But hotel says we are not brother and sister as we are unmarried couples and the hotel denied me entry and I have checked with the customer care immediately and customer care also didn't help me out. I need my refund for the booking that's it Booking id - V2EN6078 Was this information helpful? No (0) Yes (0)
Feb 11, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 03, 2022 OYO Rooms Customer Care's response Hi Sunny, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Dia Verified Support Jan 07, 2022 OYO Rooms Customer Care's response Hello Team, We are sorry for the inconvenience caused. We believe our team has already connected with you with a resolution and has done the needful. Do let us know for further assistance. Thanks & Regards TEAM OYO
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