[Resolved] OYO — compensation not given booking id : gqit2601
S
Shubham Kumar pandey1
from Gurugram, Haryana
Hi i contacted oyo support regarding my hotel stay. It was not good experience. There was no room lock in my given room, no ac remote, bathroom shower water mixture not working. I have reported to oyo support & they told they will refund rs 300 oyo rupee in 24 to 48 hours as token of apology but many days have passed. I have not received rs 300 oyo rupee. I have contacted their support team but they always say it will be credited within 48 hours but still i have not received it & given time has been passed. Kindly credit rs 300 oyo rupee as soon as possible.
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Aug 23, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2019
OYO Rooms Customer Care's response Our team attended the concern diligently and the needful communication has been sent over the Email. We assure you such instances will not take place again. let us know for any other assistance. ~kuhu
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