[Resolved] OYO — Denial of ongoing offers followed by mental harassment
M
munzir7783
from lucknow, Uttar Pradesh
Apr 17, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Address:
3/480, B 3/480 Malhaur Railway Station Road, Vikalp Khand, Gomti Nagar, Lucknow
Website:
oyo
As per Oyo there is ongoing offer ti get a room at ₹0 which seems as a clickbate only. After some time i got a booking at " OYO FLAGSHIP 24051 " and first when i called the hotel to confirm they clearly denied check-in and giving room. After which i CHATTED with a guy via panel of oyo help and then they told me they are taking us on conference which was mute call for 3 mins. I called the hotel again from my end to confirm which they said that they will give me the room with rude tone as if their mother used to live in that room and now they are giving it to us as a FAVOUR or what and then they started threatening that Police will come to verify documents to show pressure and harrase and now either Oyo or the property both are not responding.
Great experience with fraud.
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May 21, 2022
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2022
OYO Rooms Customer Care's response Hi, this is certainly not the experience we want you to have with us. Please share your booking details via direct message to get it checked and assist you further. ~Team OYO
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