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[Resolved]  OYO — Denied Check in and No refund

I went to the hotel and the hotel manager said there is no such booking and they denied my check in. There was no cashback provided by the oyo and I lost my money paid online. The app asked the option to cancel my booking. So I do so and it seems like they looted my money and no refund.
Booking I'd:: HKRY1594
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Jul 23, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2022
OYO Rooms Customer Care's response Hi Ganesh, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team Oyo
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