[Resolved] OYO — denied rooms

BhairabBorah

from Duliagaon, Assam

Address:

46, Champasari Rd, Indrapally, Champasari, Siliguri, West Bengal, Darjeeling, West Bengal, 734003

I runimesh hazarika booked 3 rooms on krishna guest house through oyo but when i reached there to check in they denied me rooms and i had to stay on road for several hours. They didn't gave me replacements before hand and the staff of krishna guest house (Champasari road, siliguri) misbehaved with us. I had 3 old senior citizens with us they made them to stand them under heating sun didn't offer us even water.

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Sep 29, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2019

OYO Rooms Customer Care's response We apologize for the inconvenience caused. Please do help us with the booking ID so our concern team will get back to you at the earliest.

Team OYO