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OYO — Didn't received refund after cancellation

I cancelled my room booking no : B2PQ7944 on october 5 at subha sree, coimbatore due to plan change and wrong timings of check in, i contacted OYO customer care and they told that they initiated a refund but still i didn't received any sms or email from their end regarding the refund status... Its showing that refundable amount is zero. This is so ridiculous. After so many calls from my end i didnt received anyconfirmation regarding my refund
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OYO Rooms customer support has been notified about the posted complaint.
Oct 06, 2022
Updated by WinSaagar No response from them
Verified Support
Oct 09, 2022
OYO Rooms Customer Care's response Dear Guest,

We understand how inconvenient it is and we would never want our guests to go through such an experience. Rest assured, our concerned team will connect with you at the earliest.

Regards,
Team OYO
Oct 15, 2022
Updated by WinSaagar No response from oyo... So unprofessional, decided to go to consumer court
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3 Comments

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Comments

Its been 3 days.. No response from them. They saying there is a toll number [protected]. But f we call this number, they will tell us to type 1 to know refund status, but when we type 1 they will tell type 1 to goback to previous menu... Why this customer number then??? No way to contact them... This is so ridiculous... No value to the customer.
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Its been more than a week... No response from them... Really unprofessional, going to give consumer court
Reply
I also had two other cancelled bookings Z0OJ6592 which i booked on 2 nd october nd B9B3 7606. I did not received my refund yet

No response as usual

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