[Resolved] OYO — fraud by oyo for tour package

Rahul Dugger

from Kota, Rajasthan

Address:	Udaipur, Rajasthan
Website:	[email protected]

We booked tour package through oyo on 17 11 2019. Package id:th-oqgi8643tour start from bangalore then coorg then ooty then mysore and then bangalore. As per package, 2 night stay was planned at hillwood cottage on 25-26th dec19, but hotel denied with reason that oyo did not paid to them. On contacting oyo customer support, they did not resolved issue. Finally i had to pay at my own.

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Feb 3, 2020

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2019

OYO Rooms Customer Care's response Hi, We at OYO would want to help you in redressing your experience.So kindly share your booking ID or contact details so that we can get in touch with you at the earliest and try to resolve it from our end.
Regards,
Team Oyo.

Verified Support

Dec 30, 2019

OYO Rooms Customer Care's response Hi, we are extremely sorry for the inconvenience caused. The concerned team has been informed about the issue. We will get this resolved at the earliest.

Regards,
Team Oyo.