OYO — Full Refund for booking id DYXD4336

Laptop India Corporation

from Mumbai, Maharashtra

Oct 13, 2022

Address:	Gurgaon, Haryana, India, Pin Code – 122001
Website:	www.oyorooms.com

Booking id : DYXD4336
DATE OF BOOKING : 12 OCT 2022
ISSUE : HOTEL DENIED CHECK IN

We had been to the Hotel after booking online on the OYO app. Despite of making full payment of Rs. 1196/- by online wallet, the check-in was denied, with a straight answer that we do not have rooms available.

Several calls at OYO helpdesk towards complaint and rebooking all was easily disconnected.

I demand full refund for the same.

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OYO Rooms customer support has been notified about the posted complaint.

Oct 15, 2022

Updated by Laptop India Corporation awaiting reply

Oct 21, 2022

Updated by Laptop India Corporation Still no response from OYO team.

Oct 28, 2022

Updated by Laptop India Corporation Very Hard to Understand as OYO has been truly unprofessional in handling grievances, and seeking a refund for the prepaid service not used is painful.

When called the call center, they nicely forward your call to an automated answer, and then the call gets disconnected. Seems is this the mode of operandi for making money.

Hope the OYO team answers on the refund.

Nov 05, 2022

Updated by Laptop India Corporation It seems to be a Modes Operandi of non-answering the refund.
130 Crores Indian Population and cheating with 0.005%% of the population cheating daily leads to a lot of Money. as found refund resolution is 76% from OYO.
This would be highlighted to GOI Tourism Ministry and relevant Dept.