[Resolved] OYO — gst invoice

Shiji Lal

from Delhi, Delhi

Address:

Lifestyle International (P) Ltd, Max Retail Division, Ernakulam, Kerala, 682032

Hi,

My self shijilal.ss residing in Cochin, recently i traveled to Calicut for a business
trip and i checked in OYO 26138 Varcity Bay on May 20th 2019 and checked out on 24th May 2019. from next day am calling customer care for GST invoice. from the hotel they charged 4224 Rs including GST and till date ' i didn't received GST invoce. More than 50 times i called customer care and still i didn't received any positive result. am asking for TAX invoice and OYO sending me the payment receipt with wrong GST number and wrong address.
seems like OYO team purposefully not providing the GST invoice to me. As am continuously behind OYO because this amount will be refunded by my company only after the submission of original GST invoice.

request for postive revert.

+1 photos

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Jul 5, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

OYO Rooms Customer Care's response We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. Kindly share the requisite booking details with us.

Regards,
Team OYO