[Resolved]  OYO — harassment at hotel

I mr anup kumar das a branch manager in state bank of india having registered mobile no is [protected], i was booked a room for one day with my self and family of 3 person in shree mandir palace at puri code no - oyo6332 from 11/11/2019 to 12/11/2019. When i reached at hotel at 11.15pm with my family and a baby hotel replied me room is not available due to some electrical problem than i contacted oyo assistant. But finally i was harassed by oyo at midnight with my family. This my bad experience with you and it's my bad luck that i trust you. This massage allso sent to consumer farum so that all should know the service and commitment who's you given to me.
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Dec 19, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2019
OYO Rooms Customer Care's response
Dear Guest,

We sincerely apologize for the inconvenience caused to you. Providing our guests with best hospitality services has always been our priority. Please provide us your booking ID / contact details so that we'll assist you further.

Regards,
Team OYO
Complaint comments 

Comments

They have no sense of talking...they are just scamming people @oyorooms as they don't provide the promised services its disgusting.

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