[Resolved] OYO — hotel booked under oyo app denied stay as the hotel was shut down.
R
Rahulraj745
from Mumbai, Maharashtra
My booking at oyo at booking spot on 44321 akash h s, booking no. Ifbw8135spot on 44321 hotel denied booking telling the hotel was shut down. Since i had done 3 rooms booking for a day for 25th august 2019 for my parents and their friends and they faced lot of problems in searching a new hotel. There was no response i am getting from oyo assist (The customer servise) of oyo. Now its a clear mistake of oyo and now they are not providing me any refund out of total payment made of rs.902.
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Aug 25, 2019
Complaint marked as Resolved
Refund has been initiated by OYO
OYO Rooms customer support has been notified about the posted complaint.
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