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OYO — Hotel denied check-in after full payment done

Website:oyorooms.com

I booked hotel room at at www.oyorooms.com on 28th December, 2022 for one day stay in Hyderabad for my parents. After successfully have done the booking and have done the complete payment, my parents were denied check in at 2'o clock in the night. The hotel's name is OYO Townhouse 710 Hotel Regal. Booking Id is QOCI1905.
I want to complain against this inhuman and fraud work by OYO and the hotel.
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Comments

Hi Shivam, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO
Reply
Hi, we worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.

Team OYO
Reply

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