OYO — Hotel denied to provide room

OYO — Not able to provide hotel room during check in

Booking id PY5M1893

Booked a hotel in oyo 1 month back, during check in time the denied by giving reason like under maintenance, I was stuck for whole to find hotel and entire day got spoiled.

My expenses got increased and family also faced lot of challenge in travel.

I booked same 4 room for around 14k, and trip plan got spoiled due to last minute surprises.

For oyo it's prepaid payment, connected with area head, even he is not able to help us in the situation.

I am expecting complete travell and hotel compensation from oyo. I can share all the bills.

Nearly 20k loss because oyo room cancelation, and family also struggled