| Address: | Hno. 336 near nayak building opp canara bank Baina Vasco da Gama goa | | Website: | Oyo |
The issue that I have experienced was: I have booked an hotel in Mysore named oyo 12153 hotel b s international on 28th Dec i.e yesterday @ 7 my booking id is YVAL7800 I have done the full online payment so tht I don't face any issues later but still it's shown under processed.. I called oyo team several times but some are telling me to wait for confirmation as it's an technical error.. so when I tried calling today I am getting different answers from different oyo team some saying it cancelled some saying it's under process so it will take time and some telng me to cancel and shift in some other accomodation.. not a single satisfactory ans ..thus when I cal the hotel were I have booking they clearly telng me it's booked...why different ans from team when m just expecting a confirmation email for msg..I need my booking confirmation with the same pricing..as wen I m searching for new it's purposely shown rise in amount
Thus when I m not satisfied with the team I tried to cancel the booking it's not getting cancel..this my payment is still stuck.. I need help in this... either it's getting booked nor its getting cancel
It occurred on: 28/12/2020
I need my booking to get cnfrmed wth the same pricing I payed or I need a full refund
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