[Resolved] OYO — I pay money online but hotel deny to check in

@banti

from Azamgarh, Uttar Pradesh

Aug 1, 2022

Address:	Oyo india
Website:	www.oyohelp.con

Please resolve my problem i paid money online through oyo app when i go to check In hotel management deny to check in they said 360₹ you will not get any room in this hotel please cancel your booking so i cancel my booking but 4 days aftet not got refund of 360₹ when i use to call oyo help desk they use to transfer my call to service depart then it will take 20 min hold after they cut the call it is very disappointing and i got mental harassment by oyo company

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Sep 2, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2022

OYO Rooms Customer Care's response Hi Banti, this is certainly not the experience we want you to have with us. Please share your booking details to get it checked and assist you further. ~Team OYO