[Resolved]  OYO — I want to complain about OYO for making fraud about refund and not giving my refund of Rs 3904

Address:	OYO
Website:	[email protected]

I had booked Hotel Capital O 84240 Hotel Galaxy at Thane West Mumbai, from OYO app.. Where I was shown that I will get discount on booking if I pay online money.. So I paid Rs 3904 amount after discount and my booking was confirmed in the morning at 7am and at the same time I entered the hotel at 7am and the hotel people said that they will take more amount from me.. As total amount will be Rs5000 and not Rs 3904. So I got shocked because OYO already took my money and now these people are saying they don't care what OYO people says and they will charge extra money. So I decided to cancel the booking online because my budget wasn't Rs 5000. And also from OYO side I would get full refund of Rs 3904 if I cancel the booking before 9am. So I cancelled my booking exactly by 7.30am. And then OYO said they have initiated my refund of Rs. 3904 and I will receive it in my bank account within 7 to 14days.. And today it its 18th day.. Still I hv not received money.. And OYO is saying check with the bank.. And I also checked with the bank but bank said no amount is transferred by OYO..
OYO is FOOLING PEOPLE..