[Resolved] OYO — Issue of refund.

ayush_17

from Lucknow, Uttar Pradesh

Aug 27, 2022

Address:	Jhalwa, Prayagraj UP
Website:	www.oyorooms.com

I have booked a hotel on 29 july 2022 for which i have already paid but the property had charged an extra amount of rs 1000.
I have provided the bill to the company for which the refund have been initiated on 4th August but i have not yet received any amount in my bank account.
I have called more than 15 times to customer care but they put me on hold for more than half an hour.

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Oct 20, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Aug 27, 2022

Updated by ayush_17 Booking Id- AM9D8704

Verified Support

Sep 01, 2022

OYO Rooms Customer Care's response Hello Ayush,

We are grieved to learn about the experience you had at OYO rooms. Please be assured that the raised concern will be resolved at the earliest.

Thanks
Team OYO

Verified Support

Sep 01, 2022

OYO Rooms Customer Care's response Hi, as checked, our team has connected with you for your assistance and addressed your issue via . Please do write us back for any further assistance. ~Team OYO