[Resolved]  OYO — Listed hotels doesn't accepting the booking after payment through OYO

Incident happened on 28th October 2022,
Booking ID- BBLP3205,

i had done booking through OYO with hotel -The Heaven Gradens, Vazhakkala and done pre -payment through UPI with discounted price available from OYO site itself on 28th October 2022.

While contacting with the Hotel reception for the confirmation they rejected the booking and state that this booking is not valid so need to cancel and rebook the same from hotel itself.

I lost my payment from bank account and not yet credited back.

This is like a fraud activity from OYO that they are misleading the customers for the payment or else the listed hotel 'The Heaven Gardens should be removed or blacklist from the site business database for the fraudulent activity to customers.