OYO — Money deducted but didn't receive the booking #fourth_complain

Sanjay0520

from Howrah, West Bengal

Jun 14, 2022

Address:

41/42 Jay bibi road, Ghusuri, Howrah, WB

#Fourth_complain

Hi,
I had done multiple tries for Oyo booking due to my urgent stay.
I tried paying from Paytm UPI and amex credit card as well.
I received refund for Paytm but not on amex cc of 891 rupees.
I need my remaining amount as well.
Since booking ID wasn't generated hence I have only payment bill as a proof, attaching with the complaint.
Please contact me on +91 [protected] for any discussion.

Thanks
Sanjay Soni

+1 photos

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OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

OYO Rooms Customer Care's response Hi Sanjay, we have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO

Verified Support

Jun 16, 2022

OYO Rooms Customer Care's response Hi, as we have checked, our team has connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in your future stays with us. ~Team Oyo

Jun 17, 2022

Updated by Sanjay0520 There are multiple other issue with the app on the payment, complaint and service related.
I'm not gonna mention everything here, it's too much to handle.
But I can guarantee, I will NEVER use the app again and will ask my family and friends too to blacklist the app.
I don't trust Oyo now !!
You are being popular now and so avoiding the old customers on these basic services, keep doing :)