OYO — Money got debited but room is not yet booked

Address:	Sankarpur uppersahi near Shiva temple Cuttack Odisha
Website:	www.oyohotels.com

Hi Team,

This is Swagatika Rout here.

I have booked POP 89238 Jashoda Bhawan on 5th Feb 2023 for 21st Feb to 22nd Feb. Payment is done for 531rs but nothing is reflecting in my bookings in OYO application. Not received any booking ID. I have the payment screenshot. Will attach the same.

I have already called you guys several times, everytime the call is getting disconnected.

Kindly do the needful. It is very irritating to call you guys everyday and TBH it is the worst customer care service.

Thanks,
Swagatika Rout