OYO — money not refunded

Hi,
I have booked two rooms in bidar by Oyo rooms but we didn't get service from that hotel.
I booked hotel by Oyo application with booking I'd - LEOI8506
Hotel name- new venkateswara lodge
Date- 3-August-2019 to 4-Aug-2019

When we reached the hotel at 10pm on 3rd August hotel management denied to give rooms. They said now there is no agriment between Oyo and hotel sps.
Then I booked rooms by counter and tried to call oyo customer service but there is no response from them.
I paid money by debit card but don't know how to get my money back.
Kindly please respond to my request...thank you 😊
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OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2019
OYO Rooms Customer Care's response
We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you at the earliest.

Regards,
Team OYO
Verified Support
Aug 21, 2019
OYO Rooms Customer Care's response
Hi, We tried contacting you but the attempt was unsuccessful. Please share an alternate number to get in touch with you at the earliest.

Regards,
Team OYO
Aug 24, 2019
Updated by Gedela
Thanks for responding to my request vineet sir...the money had refunded in my account
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