[Resolved] OYO — Money refund

Basarth Sai

from NIRMAL, Andhra Pradesh

Jan 10, 2022

Website:

Oyo

Sir I booked a room on oyo in hotel Alishah, Nagpur on 24th December 2021 and I prepaid the amount.After entering the room I disliked the room and called customer care of oyo to cancel my booking and for refund.They said the refund will be in 24 hours but still I didn't get my money back.
Booking id:GXT10724

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Feb 15, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2022

OYO Rooms Customer Care's response Hi, thank you for bringing this to our attention. We understand that nothing that we say can make up for this unpleasant experience. Please give us an opportunity to get this resolved on priority. We will quickly check the details and help you with an update. Request you to allow us some time while our team gets back to you. ~Team OYO

Verified Support

Jan 13, 2022

OYO Rooms Customer Care's response We tried contacting you but the attempt was unsuccessful. Please share an alternate number to get in touch with you at the earliest.~Dia

Verified Support

Jan 14, 2022

OYO Rooms Customer Care's response Hello, we tried contacting you but the attempt was unsuccessful. Please share an alternate number or a feasible time to get in touch with you at the earliest. ~Team OYO