[Resolved] OYO — negligence and lack of safety | |
Hi, My booking ID IS, EGVY9786. During my stay at Oyo rooms in the intervening night of 10.08.19 and 11.08.19 my car "Innova" overloaded with all the belongings was stolen. I was asked to park my car in front of the hotel gate which had no CCTV camera, no guards, no safety at all. I booked the hotel preferably providing a safe parking space but this is what I got. Even the neighboring houses got CCTV cameras installed but the hotel which is required to have it, did not had it installed. An interesting fact is that I was denied parking space in the parking area even though at that time parking space was available for more than 3 cars. What should I infer from this action of the hotel service providers? Aren't you responsible for the loss Of my car and the belongings in it(a loss of sum total of around 15 lacs including belongings in the car of around 3 lacs). Your careleness and negligence made your customer pay a heavy price on the stay of one night at your hotel. You are merely concerned about the expansion and growth of your company and do not give a damn to the quality of service and security to its customers. You seriously lost one of the most loyal customer since 2015. I simply want to be compensated for the belongings I had in my car. I am waiting for a quick response and action on your behalf or else surely going to claim it through consumer court forum. +2 videos Was this information helpful? | |
Sep 25, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Aug 25, 2019 OYO Rooms Customer Care's response Our Heartfelt apologies for the inconvenience caused here. Our team had contacted you regarding the concern here and the needful had been communicated to you. let us know if any further assistance is required here. We'll be happy to connect with you.Team OYO. | |
Add a Comment | |
73%
Complaints
6583
Pending
1004
Resolved
4542
View all 6583 OYO Rooms reviews & complaints
View all OYO Rooms contact information
Post your Comment