[Resolved]  OYO — No Booking Confirmation, Amount deducted from bank

I have booked a room for two for the dates 11.03.2022 to 15.03.2022 at Capital O 79031 Hotel Satyam by Coastal Grand hotels and resorts in Trichy, Tamil Nadu and have done my payment through Google Pay. I have not received any confirmation regarding booking or any Booking ID yet.
UPI Transaction ID[protected].
Amnt- Rs. 6267.00

Please acknowledge this receipt as soon as possible and help me out.

Thanks and Regards
Kaushik Sinha
Contact No - [protected]
+1 photos
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Mar 7, 2022
Complaint marked as Resolved 
Within 5 hrs of booking, the matter was resolved. Thank you
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2022
OYO Rooms Customer Care's response
Hi, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO
Verified Support
Mar 07, 2022
OYO Rooms Customer Care's response
As checked, our team has assisted you with your concern. For any other assistance, please feel free to write to us. ~Team OYO
Complaint comments 

Comments

I have booked 2 rooms in oyo 77105 green palace in Bhubaneswar for 2days from 21 march 2022 to 23 march 2022 . I booked it in advance through google pay but the amount is deducted from my account but I don't get any information regarding the booking neither the payment failed or completed nor any kind of booking id...
UPI id :[protected]
Amount deducted:- 4137
Time 9 march 2022 11:07 am

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